VERBA SHIPPING aims to remain at the forefront of its established field of business by continuous improvement, initiative and innovation. The Company believes in maintaining a corporate reputation founded on the highest orm of professionalism, excellence and fair business practice. To this end, implements a Quality Management System as per ISO 9001:2015 to achieve realization of its vision and mission by establishing and maintaining its Company Policy, with client and involved and influenced interested parties satisfaction, retention of crew and legal compliance given utmost main concern.
PROCESSES / PROCEDURES
Our Quality Management System includes processes and specific procedures so as to ensure that all necessary actions and efforts are made in order to maximize the services offered to our clients, such as internal and external audits, handling on non conformities and complains, corrective & preventive actions, customers satisfaction, monitoring performance, management reviews.